Shipping policy

Shipping Policy (USA)
Ordering confirms your agreement to these terms.
A. COSTS Calculated at checkout.
B. TIMELINES
- Transit: 3–5 business days (Mon–Fri)
- Cut-off: 5 PM EST
- Handling: 1–2 business days
C. CARRIERS UPS, USPS, or FedEx.
D. ADDRESS CHANGES
- Must request within 24 hours of order.
- No changes once shipped.
E. CANCELLATIONS
- Before dispatch only.
- Dispatched orders: see refund policy.
F. DAMAGED PARCELS
- Reject from courier if possible; contact us.
- Delivered damage: email for assistance.
G. MANUFACTURER DIRECT
1. Standard ground shipping (carrier varies).
2. Handling: 1–2 days (possible delays).
3. Transit: 1–5 days (location-dependent).
4. Tracking sent via email.
5. Delays communicated promptly.
H. INTERNATIONAL ORDERS
- USA policy applies.
- International buyers: responsible for customs/duties.
I. TRACKING - Email with tracking after dispatch.
- Contact us for issues.
support@cybracelets.com